Data protection
This privacy policy informs you about the processing of personal data on the Art Claims Impulse website.

Art Claims Impulse
Pierre Wolter & Melanie Zagrean GbR
Ramlerstr. 28 a 13355 Berlin
Tel. +4915165906600
This email address is being protected from spambots. You need JavaScript enabled to view it.

Pierre Wolter & Melanie Zagrean


The dispatch of our newsletter is carried out by the shipping service provider Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin. After you have registered for our newsletter, your e-mail address will be sent to Newsletter2Go.
Newsletter2Go is prohibited from selling and using your e-mail address for purposes other than sending newsletters. Newsletter2Go is a German, certified provider whose privacy policy and other information from the shipping service provider you can view here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/. The e-mail address collected at the newsletter entry will only be forwarded to the shipping service provider Newsletter2Go - not to other third parties.
The newsletter is sent on the basis of your consent. You can terminate the receipt of our newsletter at any time, ie. Revoke your consent. A link to cancel the newsletter can be found at the end of each newsletter. Your e-mail address will be deleted by unsubscribing from the newsletter and in accordance with the legal requirements.
Usage Data and Web Analytics Our website uses the open source web analytics service Matomo (formerly Piwik), 150 Willis St, 6011 Wellington, New Zealand.
Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before saving.
The information generated by the cookie about the use of this website will not be disclosed to third parties. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all functions of this website in full.
If you do not agree with the storage and use of your data, you can disable the storage and use here. In this case, an opt-out cookie is deposited in your browser that prevents Matomo from saving usage data. Deleting your cookies will result in deletion of the Matomo opt-out cookie as well. The opt-out must be reactivated when visiting our site again. For more information about Matomo's privacy policy, please visit https://matomo.org/privacy/.

Legal obligations

We collect and process your personal information in accordance with applicable laws governing privacy and privacy. This includes, among other things, the Data Protection Act of 1998 and from 25 May 2018 the EU General Data Protection Regulation (2016/679).
Information that we collect from you
We may collect the following information from you: first name (s), e-mail address, mailing address, telephone number, IP address, location information and information about your use of our website and the purchases you make.
These personal data are referred to as "personal data" in this policy.
If you do not provide any personal information, we may be unable to comply with an information request or provide you with our Services.

We can collect the information you provide in several ways, for example, if you:
- fill in forms on our site;
- place an order on our website;
- to correspond with us with any questions, comments, complaints or problems relating to the Website;
- participate in a contest, promotion or survey; and
- Browse our website (see section "Cookies" below).

How can we use your personal information?

We may use your personal information for the following purposes:
Transaction purposes: fulfillment of our obligations under contracts concluded between you and us and provision of the information, products and services you order or request on our website;
Direct Marketing: Providing information about goods or services that we think you may be interested in. If you are already a customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those that were the subject of prior sale or negotiations for a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented. If you do not want us to use your personal information in this way or share your information with other members of our group for marketing purposes, please check the box on the form where we collect your information (the order form) or registration form) ;
Website Operation and Improvement: to ensure that the content of our website is presented to you and your device in the most effective manner. This may include troubleshooting, data analysis, testing, research, statistical data and survey purposes.

Administrative purposes:
to administer our website, for internal operations and to inform you about changes to our service;

Data Combination: In order to evaluate and improve the effectiveness of the content of our e-mail for electronic marketing, we can combine data about the e-mails you send and see if you have clicked links in those e-mails.

Passing on your data

We will not sell or lease your personal information to third parties. We will not share personally identifiable information with third parties without your knowledge. Exceptions are:
If we need assistance from third-party data processors who act in accordance with our instructions and assist us in the performance of a contract we conclude with you (eg, payment processors, suppliers and subcontractors).
Analytics and search engine providers who help us improve and optimize our website by analyzing how the website is being used and how users are turning before making a purchase;
if we are required to disclose or disclose your personal information in order to comply with a legal obligation or to enforce or enforce our terms and conditions; or to protect our rights, our property or the safety of our customers or others. This includes exchanging information with other companies and organizations for the purpose of fraud protection and credit risk mitigation.
Cookies The Website uses partially so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Links to other websites

Our website contains links to external websites of third parties over whose contents we have no influence. Therefore wecan not assume any liability for these external contents. The content of the linked pages is always the responsibility of the respective provider or operator of the pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of law. In case of legal violations we will remove such links immediately.

Your rights as an affected Person

As far as your personal data are processed during the visit of our website, you have the following rights as "data subject" within the meaning of the GDPR:
- Revocation of consent (Article 7 GDPR)
- Right of access of the data subject (Art. 15 DSGV)
- Right to rectification (Article 16 of the GDPR)
- Right to cancellation (Article 17 GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Obligation to notify in connection with the correction or deletion of personal data or the restriction of processing (Art. 19 GDPR)
- Right to data portability (Article 20 GDPR)
- Revocation possibility and right of objection (Art. 21 DSGVO)
- Right to complain to a DPA (Article 77 GDPR)

If you would like to exercise your rights, please write an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Status and Update of the Privacy Policy: 15 July 2019




Cookies make it easier for us to provide you with our services. Please read carefully our Privacy Policy Statement! With the usage of our services you permit us to use cookies. Thank you, ACI.